Effective as of March, 2025
You may cancel your order within 24 hours of placing it. After this period, cancellation may not be possible as your order may have already been processed.
If you cancel your order within the eligible time frame, a refund will be processed within 7-10 business days. Refunds will be issued using the same payment method used for the purchase.
If the artwork arrives damaged or is defective, please contact us within 48 hours of delivery with photographic evidence. We will then initiate a replacement or refund based on the situation.
Please note that certain items such as custom-made artwork may not be eligible for cancellation or refund. This will be clearly mentioned in the product description.
To request a cancellation or refund, please email us at artystik.app@gmail.com with your order details and the reason for the request.